We have English speaking local representatives based at our most popular resorts, who are available for on-site visits. You can contact them to assist with anything you may need whilst on holiday with us, from simple queries regarding your transfer and booking excursions to 24/7 urgent assistance at your destination.

Will a Holiday Rep meet me at the airport?

If you are travelling to one of our destinations where we have Holiday Reps, there will be a meet and greet service for you at the airport, who will guide you to your transfer.  In destinations where we don’t currently have Holiday Reps, instructions on how to locate your transfer will be included in your documentation.

How can I find my Holiday Rep at the hotel?

Holiday Reps are available at most of our popular hotels on a rota basis.  Days and time the rep will be at your hotel and how to get in touch will be available at the hotel reception or within your booking information.